![]() Things like the number of devices connected to your Hub at the same time and whether you're using wi-fi or a wired connection. This may be different to the speed you receive on your device, which is affected by a wide range of factors. If you run our speed tests in the Troubleshooter or My BT app, we'll show the throughput speeds to your BT Hub. This is the equivalent of the internet rush hour when lots of people are using the shared parts across the network at the same time. It can vary throughout the day and can be slower during busy periods, especially between 8-10pm. It's what you experience at home when using your broadband connection. Throughput speed is the speed at which your broadband can actually send and receive data between the internet and your BT Hub. Sync speed can depend on the distance from the cabinet or exchange and whether microfilters are installed correctly. ![]() Sync speed is the speed between your BT Hub and your local telephone exchange. Speeds available to you vary depending on many factors, including the technology and your location What is sync speed? If you're confused by broadband terms, we can help.īroadband is something millions of us use every day to stay in touch, work and play, using laptops, tablets and phones. Fibre optic, copper, throughput speeds, ADSL and more. ![]()
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